Effective May 1, 2023 all credit/debit cards processing fees have increased to $2.25 per transaction, implemented by our processing vendor. To avoid these fees you can sign up for ACH (automatic withdrawal).

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Report A Problem

You can always reach us at to report a problem

Our team is available during business hours and our emergency line is available after hours or you can use the below form to report a problem.

EJ Water

Report A Problem


Reporting issues such as leaks and broken hydrants helps EJ Water and customers resolve issues together. Please use the online form below to report a problem. If you are experiencing an emergency situation please call our office at 217-925-5566. If you have questions or concerns about your account or billing please use the general contact us form .